PAYMENT POLICY

Effective Date: February 28, 2025

1. Introduction

At HOTCITY, we offer a seamless and secure payment experience for purchasing our luxury watches. This Payment Policy outlines the payment methods, security measures, billing terms, and important details regarding transactions on our website https://hotcity.xyz/.

By placing an order with HOTCITY, you agree to comply with this policy.

2. Accepted Payment Methods

We accept multiple secure payment methods to ensure a convenient shopping experience:

✔ Credit & Debit Cards: Visa, MasterCard, American Express, Discover
✔ Digital Wallets: PayPal, Apple Pay, Google Pay
✔ Cryptocurrency Payments: Bitcoin, Ethereum (via secure gateway)
✔ Bank Transfers: Available for high-value orders (Contact us for details)

💳 All payments are processed in USD ($). For international transactions, your bank may charge currency conversion fees.

3. Secure Payment Processing

At HOTCITY, we prioritize your security by implementing advanced payment protection:

✔ SSL Encryption: All transactions are encrypted to protect sensitive payment details.
✔ PCI-DSS Compliance: We adhere to the highest industry standards for secure payments.
✔ Fraud Protection: Transactions undergo verification to prevent unauthorized use.
✔ 3D Secure Authentication: Extra security layers for credit card transactions.

We do not store your payment details. All transactions are processed through trusted third-party payment gateways.

4. Billing & Payment Authorization

✔ Your payment method will be charged immediately upon order confirmation.
✔ You must provide accurate billing information to avoid payment issues.
✔ If your payment is declined, please contact your bank or try another payment method.
✔ HOTCITY reserves the right to cancel orders due to suspected fraudulent activity.

For large or high-value transactions, additional verification (such as ID confirmation) may be required for security purposes.

5. Taxes & Additional Fees

✔ Sales Tax: Orders shipped within applicable regions may be subject to state or local sales tax.
✔ International Orders: Customers outside the U.S. may be responsible for customs duties, VAT, or import taxes, which are not included in our prices.
✔ Bank Processing Fees: Some banks may charge extra fees for foreign transactions. Please check with your financial institution.

6. Payment Issues & Failed Transactions

If your payment fails, please:
✔ Verify that your billing details match your card or bank account information.
✔ Ensure your card has sufficient funds and is authorized for online purchases.
✔ Contact your bank to check for any restrictions on the transaction.

For assistance with payment issues, email us at contact@hotcity.xyz.

7. Refunds & Chargebacks

✔ Refunds are processed based on our Refund & Return Policy.
✔ Refunds are credited back to the original payment method used at checkout.
✔ Chargebacks due to unauthorized transactions will be investigated, and fraudulent claims may result in account suspension.

For eligible refunds, please allow 5-10 business days for the funds to be credited to your account.

8. Buy Now, Pay Later (BNPL) Options

We may offer Buy Now, Pay Later (BNPL) services such as Klarna, Affirm, or Afterpay (availability depends on your location). These services allow you to split payments into manageable installments.

✔ Approval is subject to the BNPL provider’s credit assessment.
✔ Late or missed payments may result in additional fees from the BNPL provider.
✔ HOTCITY is not responsible for BNPL approval or fees—please review the provider’s terms before selecting this option.

9. Cryptocurrency Payments

For customers using Bitcoin, Ethereum, or other cryptocurrencies, payments are processed securely via a trusted crypto payment gateway.

✔ Crypto transactions are final and non-refundable due to blockchain security protocols.
✔ Ensure you send the correct amount to the wallet address provided at checkout.
✔ HOTCITY is not responsible for transaction delays or exchange rate fluctuations.

If you experience issues with a crypto payment, contact our support team.

10. Payment Confirmation & Invoices

✔ You will receive an email confirmation with payment details after placing your order.
✔ A digital invoice will be sent for record-keeping and tax purposes.
✔ If you need a formal invoice, contact contact@hotcity.xyz with your order number.

11. Changes to This Payment Policy

HOTCITY reserves the right to update this Payment Policy at any time. Any changes will be reflected on this page with an updated effective date.

By continuing to use our website, you agree to the latest terms of this policy.

12. Contact Us

For any payment-related inquiries, please reach out to us:

📍 HOTCITY
📍 Street Address: 706 Ash Street, Texas, Houston, United States
📞 Phone: +1 (972) 849-2525
📧 Email: contact@hotcity.xyz
🌍 Website: https://hotcity.xyz/

🔹 Thank you for choosing HOTCITY – Your trusted source for premium luxury watches!