Welcome to LunaSweets
Discover a world of Mid-Autumn Festival delights with our comprehensive selection of mooncakes, lanterns, gifts, decorations, and snacks. Whether you’re looking to indulge in exquisite mooncakes, brighten up your celebrations with festive lanterns, or find the perfect gift, we have everything you need to make this Mid-Autumn Festival truly memorable. Explore our offerings and bring joy to your celebrations with our carefully curated products.
Mission - Vision - core values
Mission
Our vision is to be the foremost destination for Mid-Autumn Festival essentials, celebrated for our superior quality, innovative offerings, and unwavering commitment to enhancing festive experiences.
Vision
Our mission is to deliver a diverse selection of mooncakes, lanterns, gifts, decorations, and snacks that embody the spirit and tradition of the Mid-Autumn Festival.
Values
We are committed to excellence in every aspect of our business, ensuring that our products meet the highest standards of quality and craftsmanship. Embracing the rich traditions of theMid-Autumn Festival, we blend time-honored practices with innovative ideas to enhance the festive experience.
REVIEW CUSTOMER
recently ordered mooncakes and decorations for the Mid-Autumn Festival from this shop,and I couldn’t be happier with my experience. The mooncakes were delicious and beautifully packaged, making them perfect for gifting. The lanterns added a wonderful festive touch to our home. The customer service was excellent—responsive and helpful. I highly recommend this shop for all your festival needs!
I was impressed by the wide selection of products available for the Mid-Autumn Festival. The fruit baskets and gourmet gift sets were of top quality and made for fantastic gifts. The festival decorations were vibrant and truly enhanced our celebration. Everything arrived on time and in perfect condition. This shop is now my go-to for all holiday and festival essentials.
Frequently Asked Questions (FAQs)
1. What types of mooncakes do you offer?
We offer a variety of mooncakes to suit different tastes, including Salted Egg Yolk Mooncakes, Green Bean Paste Mooncakes, Lotus Seed Paste Mooncakes, Red Bean Paste Mooncakes, Coconut Mooncakes, Fruit-flavored Mooncakes, Peanut Mooncakes, and Mixed Nut Mooncakes. Each type is crafted with care and perfect for celebrating the Mid-Autumn Festival.
2. Can I customize my mooncake gift boxes?
Yes, we offer customization options for mooncake gift boxes. You can choose from a selection of mooncake flavors and personalize the packaging to suit your preferences. Contact our customer service team for details on customization options and to place your order.
3. What are your shipping policies?
We provide standard and expedited shipping options. Orders are processed within 1-2 business days, and delivery times vary depending on your location and the shipping method selected. You will receive a tracking number once your order has shipped. For more information on shipping rates and delivery times, please refer to our shipping policy page or contact our customer service team.
4. Do you offer returns or exchanges?
Yes, we offer returns and exchanges for products that are damaged or incorrect. Please contact our customer service team within 7 days of receiving your order to initiate a return or exchange. Items must be returned in their original packaging and condition. For detailed information on our return and exchange policy, please visit our returns policy page.
5. Are your products suitable for special dietary requirements?
We strive to accommodate various dietary preferences and restrictions. Please review the product descriptions for information on ingredients and allergens. If you have specific dietary concerns, such as gluten-free or nut-free requirements, contact our customer service team for guidance on suitable products.
