Privacy Policy

Effective Date: April 24, 2024

At HotCity, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and payment details.

  • Non-Personal Identification Information: IP address, device information, browser type, and browsing activity on our website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To complete and manage your orders, including billing, shipping, and customer service.

  • Website Improvement: To enhance the functionality and user experience of our website.

  • Marketing Communications: To send promotional offers, newsletters, and updates. You can unsubscribe from marketing emails at any time.

  • Customer Support: To respond to your inquiries, resolve issues, and assist with returns or exchanges.

3. How We Protect Your Information

We implement robust security measures to protect your personal information, including encryption for payment transactions and secure storage practices. These measures help prevent unauthorized access, alteration, or disclosure of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Third-Party Service Providers: With trusted partners who assist in payment processing, shipping, and customer support.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or processes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.

6. Your Rights

  • Access and Update: You have the right to access, correct, or update the personal information we hold about you.

  • Opt-Out: You can opt out of receiving promotional communications by using the unsubscribe link in our emails or contacting us directly.

  • Deletion: You can request the deletion of your personal data, subject to applicable laws, by contacting us.

7. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties and recommend reviewing their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the updated “Effective Date” will be displayed. We encourage you to review this Privacy Policy regularly.

9. Contact Us

For questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@hotcity.xyz

  • Phone: (334) 775-1758

  • Address: 634 239th Hwy Clayton, Alabama(AL), 36016

By using our website, you agree to the terms of this Privacy Policy.